Privacy Policy

Last Update: September, 2023

VOIO LLC, ("VOIO LLC," "we," "us," or "our") is committed to safeguarding your privacy and ensuring the security of your information. This Privacy Policy outlines how we collect, protect, share, and utilize your information within our technology platforms, including our websites, interactive features, and mobile apps ("Platforms"). It also provides details on how you can access and manage your information in relation to our marketing communications and business activities. For GDPR compliance, we act as a data controller. Please read this Privacy Policy carefully to understand how your personal information may be processed when you use our services.

PLEASE READ THE FOLLOWING PRIVACY POLICY, FOR INFORMATION REGARDING THE WAYS YOUR PERSONAL INFORMATION MAY BE PROCESSED, CAREFULLY. WHEN YOU USE THE APP YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. BY ACCESSING OR USING THE APP, YOU AGREE TO PROCESSING OF YOUR PERSONAL DATA WHICH IS PROVIDED TO US IN LINE WITH THE TERMS OF THIS PRIVACY POLICY.

QUICK GUIDE TO CONTENTS

1 INTRODUCTION

2 INFORMATION WE COLLECT ABOUT YOU

3 HOW WE USE YOUR INFORMATION

4 HOW WE SHARE YOUR INFORMATION

5 INTERNATIONAL DATA TRANSFERS

6 EXERCISING YOUR RIGHTS

7 OTHER SITES

8 CHILDREN'S PRIVACY

9 CHANGES TO OUR PRIVACY POLICY

10 CONTACT US

1. INTRODUCTION

Before delving into the details of our data collection and usage practices, let us provide you with a brief overview of our approach to user privacy.

By using our Platforms, you consent to:
- Our use of cookies and related technologies.
- The transfer of your information to third parties outside your country of residence.
- The collection, processing, use, and sharing of your information.
- The public availability of certain personal information you choose to share by registering for an account, along with your ability to control such sharing.

2. INFORMATION WE COLLECT ABOUT YOU

2.1 Information That You Submit

We collect the following personal information about you when you use our app. This information is essential for the proper functioning of the app and the services we provide:

- Authorization and/or Account Information: When you sign up for an account, we require certain information, such as your email address, Google ID, Dropbox ID, or OneDrive ID, depending on your app settings.
- Content Information: This includes audio files and other data that you upload using the app.
- Personal Information: You may voluntarily provide additional personal information when the app is designed for tracking your information, storing your records, and managing them at your explicit request.

2.2 Information That Is Processed Automatically

When you use our app, certain information about your device and user behavior may be processed automatically. This information is generally non-personal and is used to improve our services. We use third-party automatic data processing technologies (such as AdMob, Firebase Analytics, Youtube, One Drive, Google Drive, DropBox, Mega, Box Drive, Yandex) to analyze this information, which may include:

- Device Identifiers: These are unique identifiers associated with your mobile device, providing details such as device type, operating system version, region information, IP address, and Advertising ID.
- Cookies and Similar Technologies: We use cookies, pixels, web beacons, and scripts to collect information about how you use our app, providing features and optimizing app performance.
- Log File Information: This information, including timestamps and interactions with the app, is automatically recorded to help us understand user behavior and improve the app.

The app may use automated processing, including profiling, to analyze and predict aspects of your preferences, interests, behavior, location, or movements.

3. HOW WE USE YOUR INFORMATION

Our mission is to constantly improve our App and provide you with new experiences.

As part of this mission, we use your information for the following purposes:

(a) To make our service available: Your information helps us provide the requested services.
(b) To improve, test, and monitor app effectiveness: We analyze user behavior and trends to optimize app performance.
(c) To provide you with interest-based advertising or targeted content: We use automated data processing for marketing purposes, showing ads based on your preferences.
(d) To communicate with you: We send newsletters, marketing notifications, and gather feedback about your app experience.
(e) To prevent fraud, spam, and enforce the law: Your information helps maintain a safe app environment, detect fraud, and protect our rights and users.

We will inform you of any new purposes for processing your data by updating this Privacy Policy.

4. HOW WE SHARE YOUR INFORMATION

We share your information as described in this Privacy Policy and do not rent or sell your personal data to third parties. However, we may share information collected through tools like cookies, log files, device identifiers, and location data with third-party organizations providing automatic data processing technologies for the app. We may also share certain information, like cookie data, with third-party advertising partners to deliver targeted advertisements.

We may use third-party advertising services and analytics tools (e.g., Adjust, AdMob, Facebook) – for more information and privacy options, consult their websites and policies.

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies.

We may disclose your personal information when required by law, to protect our rights or safety, investigate fraud, or respond to government requests. In case of a merger or acquisition, you will be notified of any change in ownership or use of your information.

5. INTERNATIONAL DATA TRANSFERS

We operate internationally, and your information may be transferred across borders. If you are in the European Union or regions with differing data protection laws, please note that your information may be transferred to countries or jurisdictions without the same data protection laws.

We make efforts to ensure recipients of personal data provide adequate protection, and by using the app, you consent to such transfers.

For data storage, we partner with hosting organizations that meet security and reliability standards.

6. EXERCISING YOUR RIGHTS

For data you submit, you have the following rights:
- Data Access and Portability: Request copies of your personal information held by us.
- Change or Correct Data: Ask us to correct, update, or rectify your data.
- Data Retention and Deletion: Request deletion of your data, keeping in mind legal obligations.
- Restriction of Processing: Under certain circumstances, limit how we use your personal information.

You can also object to the automated processing of your personal data. To exercise your rights, contact third-party services listed in Section 4 for guidance.

US regional patterns: Residents of the State of California (USA) have the right to request a list of all third parties to whom our App disclosed certain personal information (in accordance with the laws of the State of California) in the previous year for the purposes of direct marketing of such third parties. If you are a resident of the State of California and want to receive such a list, please contact us through the email displayed below. When submitting such a request, please include in the text of your appeal the wording "Your rights to maintain confidentiality in the state of California", as well as your name, address, city, state, and zip code. In the text of your request, please provide us with sufficient information so that we can determine if the above requirements of the law apply to your situation. You must confirm that you are a resident of the State of California (USA) and provide the current address in the state of California for our response. Please note that we do not accept calls by phone, mail or facsimile, nor are we responsible for calls that are flagged or misdelivered or that do not contain exhaustive information.

7. OTHER SITES

Our Platforms may link to third-party content, advertisements, and sites not owned or affiliated with VOIO LLC. We are not responsible for their privacy practices; please review their policies.

8. CHILDREN'S PRIVACY

Our Platforms are not intended for users under the age of 13 or below the legal age limit in their jurisdiction. We do not knowingly collect information from such users. If you are a parent/guardian and believe we have collected information from a minor, please contact us for prompt removal.

9. CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy at our discretion. We will notify you of updates within the Policy and through notifications on our app. Continued use of our Platforms constitutes acceptance of any changes.

Your continued use of the Platform constitutes acceptance of any new or changed terms in this Privacy Policy.

Please contact software@voio.app with any questions or concerns about the Privacy Policy.

10. CONTACTS US

If you have questions or concerns about this Privacy Policy, our practices, or your experiences with our Platforms, please contact us at:

E-Mail: software@voio.app